Scorekeeper Support

Most answers are also in the app: open Settings, then Help, for Getting Started, a scoring guide for each sport, and what's free and what Pro adds. If something here doesn't help, write to natured-lobular8t@icloud.com with your device, its software version and what happened.

Start a game

1. On the Score tab, tap a sport's card, or tap the plus button and pick a sport.
2. Pick the two teams. For each player's stats, add the lineups or rosters, one player per line, like "23 Jordan Lee".
3. Tap Start. The game saves as you go, and stays on the Score tab until it's over.

Scorekeeper scores baseball and softball pitch by pitch, cricket ball by ball, and basketball, football, soccer and hockey play by play, with a box score for each player.

Fix a mistake

Undo takes back the last thing you recorded. To change something earlier, tap it on the scorecard or in the list of plays, then change or remove it. The app won't make a change that would break something recorded after it, and says why.

Pitch counts

A new baseball or softball game asks which pitch-count rules to follow: Little League's, Pitch Smart's, or your league's own daily limit, with the age group. Scorekeeper warns before a pitcher reaches the limit, and when you change pitchers it shows who needs rest, counting the team's earlier games. These warnings are free.

Apple Watch pitch counter

Scorekeeper on Apple Watch counts pitches on its own, for free. With Scorekeeper Pro, it picks up the pitcher from the game your iPhone is scoring and sends its pitches back to that game. If the watch doesn't pick up the game, open the game on your iPhone, then open Scorekeeper on the watch.

iCloud sync

With Scorekeeper Pro and "Sync with iCloud" on in Settings, your games and team changes follow you to your iPhone, iPad and Mac signed in to the same Apple Account. If a game doesn't show on another device:

1. Check that both devices are signed in to iCloud with the same Apple Account.
2. Open Scorekeeper on both. Settings shows where sync stands under the switch.
3. Switch "Sync with iCloud" off and on again.

Share a game live

With Scorekeeper Pro, tap Share Live on a game's scorecard and send the invitation. The people you invite open it in Scorekeeper and follow the game as you score it, on their Score tab under Shared with You, with no Pro needed. Sharing needs iCloud sync to be on.

Score together on two phones

Two phones close by can score one baseball game, with no signal needed. On the phone scoring the game, open its More menu, tap Score Together and switch on Host This Game (this needs Pro). On the other phone, tap the plus button, then Join a Game Nearby, pick the host's name and type the code on their screen. Joining is free. Both phones need Scorekeeper's permission to find devices on the local network.

iPhone Duo

Closed, Scorekeeper works like it does on any iPhone. Open the phone and the game spreads across both halves; half open, like a laptop, the field and scoreboard sit above the fold and the scoring buttons below it. Fold or open it at any time; the game stays where it was.

Scorekeeper Pro

Scoring every sport is free. Scorekeeper Pro is a one-time purchase, not a subscription, that adds iCloud sync, Share Live, hosting Score Together, the Apple Watch counter linked to your game, season stats, a printable scorecard PDF, lineups and logos from photos, and a theme of your choice for each sport. It works on every iPhone, iPad and Mac signed in to the same Apple Account, and for your Family Sharing group.

If Pro is missing on a device, open Settings in the app and tap Restore Purchases. Refunds are handled by Apple, at reportaproblem.apple.com.

Tips

Once you have Pro, Settings shows a Tip Jar. Tips are optional and don't unlock anything more. Your Tips lists the ones you've given. Thank you.

Privacy

Scorekeeper collects nothing. See the privacy policy.